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Health and Safety Policy for Man with Van Pentonville

Man with Van Pentonville is committed to providing a safe and healthy working environment for our staff, customers, and members of the public during all removals, collection, and delivery activities. This Health and Safety policy sets out our approach to managing risks associated with moving, loading, transport, and work at customers premises.

Policy Statement and Objectives

Our objective is to prevent injury, ill health, and damage to property arising from our operations. We aim to achieve this by identifying and managing hazards, providing appropriate training and equipment, and promoting a culture where safety is everyone s responsibility.

We comply with relevant health and safety legislation and accepted best practice for the removals and transport sector. This policy applies to all employees, contractors, and anyone engaged to work on behalf of Man with Van Pentonville.

Management Responsibilities

The management of Man with Van Pentonville is responsible for implementing and maintaining this Health and Safety policy. This includes:

Ensuring that risk assessments are carried out for key activities such as lifting and carrying, loading and unloading, driving and vehicle operations, and working in and around customer premises.

Providing appropriate equipment, including moving aids and personal protective equipment where required.

Ensuring that vehicles used in our operations are fit for purpose, properly maintained, and operated safely.

Providing staff with relevant information, instructions, and training to carry out their work safely and competently.

Investigating accidents, incidents, and near misses to identify causes and take corrective action to prevent recurrence.

Reviewing this policy regularly and updating it when necessary to ensure it remains effective and appropriate for our services.

Employee Responsibilities

All employees and contractors working with Man with Van Pentonville have a duty to take reasonable care of their own health and safety and that of others who may be affected by their actions. We expect all staff to:

Follow the safety procedures set out in this policy and any additional instructions given by management.

Use provided equipment and moving aids correctly and not misuse or tamper with safety devices.

Report hazards, unsafe conditions, incidents, and near misses to management as soon as possible.

Cooperate fully with training, supervision, and any health and safety initiatives introduced by the company.

Refrain from working under the influence of alcohol, drugs, or any substance that may impair judgement or physical capability.

Risk Assessment and Safe Working Practices

We assess the risks associated with typical moving and transport tasks and put in place control measures to manage those risks. Before starting work at a property or site, staff are required to consider access routes, stairs, parking arrangements, and any specific hazards present.

Where particular risks are identified, such as heavy or awkward items, fragile goods, tight staircases, or long carry distances, an appropriate method of work is planned. This may include the use of additional staff, trolleys, lifting equipment, or specialised packing techniques.

Manual Handling and Lifting

Lifting and carrying are core parts of removal work, and poor techniques can cause serious injury. Man with Van Pentonville provides guidance and training on safe manual handling, including:

Assessing the weight, size, and shape of items before moving them.

Using correct posture and lifting techniques, keeping loads close to the body and avoiding twisting movements.

Requesting assistance or using moving aids for heavy, bulky, or awkward items.

Taking regular breaks when carrying out physically demanding work to avoid fatigue.

Refusing to move items where the risk is judged to be unacceptable without additional control measures.

Vehicle Safety and Driving Standards

Safe operation of vehicles is essential to protect staff, customers, and other road users. Our approach includes:

Ensuring drivers hold appropriate licences, are competent, and adhere to road traffic laws.

Carrying out regular checks and maintenance on vehicles, including tyres, brakes, lights, and restraints.

Securing loads safely within vehicles to prevent movement and reduce the risk of damage or injury during transit.

Planning routes to take account of traffic conditions, access restrictions, and safe parking near collection and delivery points.

Encouraging suitable rest breaks to reduce driver fatigue and promote alert, responsible driving.

Customer Premises and Public Safety

During work at customer addresses and other properties, our staff take care to protect both the occupants and the public. This includes:

Keeping access routes as clear as reasonably possible and managing trip hazards such as boxes, tools, and packing materials.

Using appropriate lifting and carrying methods to avoid sudden or uncontrolled movements that may endanger others.

Taking care when moving items through doorways, corridors, and communal areas to prevent damage and injury.

Being alert to the presence of children, pets, and vulnerable persons and adjusting work practices to maintain safety.

Use of Equipment and Personal Protective Gear

Where necessary, Man with Van Pentonville provides equipment and personal protective gear suitable for removal operations. This may include trolleys, straps, protective gloves, high-visibility clothing, or other items as required by the task. Staff are required to:

Inspect equipment before use and not use any item they suspect to be defective.

Store and transport equipment safely when not in use.

Follow manufacturer guidance and company instructions on the safe use of any equipment.

Training, Communication, and Review

We recognise that effective training and communication are essential to maintaining high health and safety standards. Man with Van Pentonville:

Provides induction and ongoing training on safe working procedures relevant to removal and transport work.

Updates staff about changes to procedures or identified risks as they arise.

Encourages open communication about safety concerns and suggestions for improvement.

Reviews this Health and Safety policy periodically, particularly following any significant incident, change in operations, or updates in legal requirements.

Commitment to Continuous Improvement

Man with Van Pentonville is committed to continually improving its health and safety performance. By working together, management and staff aim to deliver removal and man and van services that are efficient, careful, and conducted with the wellbeing of everyone involved as a top priority.




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Service areas:

Pentonville, Hoxton, Islington, Marylebone, Euston, Baker Street, Camden Town, Primrose Hill, Clerkenwell, Hatton Garden, Finsbury, St Pancras, Gray's Inn, High Holborn, Kings Cross, Aldgate, Bishopsgate, Spitalfields, Shadwell, Stepney, Brick Lane, Bethnal Green, Haggerston, Mile End, Portsoken, Stoke Newington, Newington Green, Highbury, Holloway, Barnsbury, Highbury Fields, Tufnell Park, Hackney Wick, South Hackney, Victoria Park, Upper Clapton, Lower Clapton, Stoke Newington, N1, WC1, E1, N16, NW1, N5, N7, E9, E5, N4, N19, WC2, EC1


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